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This council is not a subscriber to Better connected. Although full surveys of this council’s website are carried out every year, only headline results are made available here.

Forest of Dean DC
www.fdean.gov.uk

Better connected 2016-17:

Mobile standard:

PASS

Accessibility:

NA

About

Country or English region South West
Type of council Shire District
Population 81,961
Households 34,167
Deprivation (England) 164
Likelihood of overall digital exclusion indicator* 5

*(scale of 1 - 9 where higher figure indicates greater liklihood of exclusion) Source: The Tech Partnership from data provided by the LGA LG Inform Team

** data compiled by Likeaword

*** data compiled by Jumoo

Web/Digital

Website visits (Year to 31 July 2015**) 392,001
Web visits per household (Year to July 2015) 11.47
Responsive website YES
Good practice cited in BC 2015-16 N/A
Schools applications % online (England) N/A
Twitter @FoDDC
Twitter followers (May 2016) 3K
Website last redesigned*** Jan-Mar 2017

Better connected recent performance

2013

2014

2015

2015-16

Better Connected 2016-17 results

Council result Councils of same type
(avg score or % pass)
All councils
(avg score or % pass)
Better Connected overall (stars 1-4)
Business
Apply for ‘temporary event notice' - Completed 21/03/2017
2 star 2.5 2.5
Rubbish and recycling
Order bulky waste collection - Completed 28/01/2017
1 star 2.1 2.3
Planning and Building Control
Apply for building control (England, Wales and Northern Ireland) - Completed 22/11/2016
3 star 2.6 2.5
Council tax
Apply for single person discount - Completed 02/03/2017
2 star 2.8 2.7
Tools for accessing content
Navigation, Search, A-Z - Completed 03/05/2017
3 star 2.8 2.9
Mobile test
Assess website on a mobile - Completed 21/04/2017
3 star 2.2 2.3
Accessibility stage one test
Access for people with disabilities - completed December 2016
Passed N/A N/A
Accessibility stage two test N/A
Stage two testing is only carried out for Better Connected subscribers that have passed stage one

 

Better Connected 2015-16 results

Council result Councils of same type
(avg score or % pass)
All councils
(avg score or % pass)
Better Connected overall (stars 1-4)
Planning and Building Control
Object to a planning application
1 star 1.9 1.9
Rubbish and recycling
Report missed bin
1 star 2.0 2.2
Council tax
Pay Council Tax
1 star 2.4 2.5
Business
Register a food business
1 star 1.7 1.7
Tools for accessing content
Navigation, Search, A-Z
3 star 2.8 2.9
Mobile test
Usability from mobile device
0 star 2.5 2.6
Accessibility test (2 or 3 is a pass, 0 or 1 is a fail)
Access for people with disabilities
2 1.6 1.6

 

Better Connected 2015 results

Council result Councils of same type
(avg score or % pass)
All councils
(avg score or % pass)
Better Connected overall (stars 1-4)
Rubbish and recycling
Report missed bin
Fail 35% 34%
Leisure facilities
Find out about keeping fit
Pass 27% 27%
Council tax
Apply for council tax reduction
Fail 32% 32%
Planning and Building Control
Find out about permitted development
Pass 49% 47%
Council business
Find out about my councillor
Fail 48% 46%
Environmental health
Report a bonfire problem
Fail 31% 31%
Council business
Find out how to vote
Fail 53% 50%
Navigation
Navigation
Fail 33% 37%
Search
Search
Pass 68% 72%
A-Z
A-Z
Pass 63% 64%
Tools for accessing content
Overall
Fail 62% 71%
Mobile test
Mobile
Fail 26% 31%
Accessibility test (2 or 3 is a pass, 0 or 1 is a fail)
Accessibility
0 36% 43%

 

Better Connected 2014 results

Council result Councils of same type
(avg score or % pass)
All councils
(avg score or % pass)
Better Connected overall (stars 1-4)
Environmental health
Report fly-tipping
Fail 42% 42%
Leisure facilities
Book football pitch
Fail 24% 24%
Rubbish and recycling
Report missed bins
Fail 61% 57%
Planning and Building Control
Find out planning decision
Pass 49% 51%
Council tax
Apply for council tax reduction
Fail 48% 48%
Registration services
Register food business
Fail 64% 64%
Council business
Find my councillor
Pass 60% 62%
Navigation
Navigation for top tasks
Fail 29% 33%
Search
Use of search
Fail 67% 72%
A-Z
Use of A to Z list
Fail 62% 60%
Mobile test
Mobile assessment
Fail 29% 31%
Accessibility stage two test N/A

 

 

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