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Better connected 2016-17:

Mobile standard:

PASS

Accessibility:

PASS

About

Country or English region Northern Ireland
Type of council Northern Ireland District
Population 280,962
Households 0
Deprivation (England) N/A
Likelihood of overall digital exclusion indicator* 8

*(scale of 1 - 9 where higher figure indicates greater liklihood of exclusion) Source: The Tech Partnership from data provided by the LGA LG Inform Team

** data compiled by Likeaword

*** data compiled by Jumoo

Web/Digital

Website visits (Year to 31 July 2015**) 0
Web visits per household (Year to July 2015) N/A
Responsive website YES
Good practice cited in BC 2015-16 N/A
Schools applications % online (England) N/A
Twitter @belfastcc
Twitter followers (May 2016) 61K
Website last redesigned*** N/A

Better connected recent performance

2013

2014

2015

2015-16

Better Connected 2016-17 results

Council result Councils of same type
(avg score or % pass)
All councils
(avg score or % pass)
Better Connected overall (stars 1-4)
Council tax
Apply for single person discount - Completed 22/02/2017
1 star 2.3 2.7
Leisure facilities
Find out about childrens’ sports activities - Completed 30/05/2017
1 star 1.5 1.5
Planning and Building Control
Apply for building control (England, Wales and Northern Ireland) - Completed 01/12/2016
3 star 1.8 2.5
Business
Apply for ‘temporary event notice' - Completed 07/03/2017
3 star 1.7 2.5
Rubbish and recycling
Order bulky waste collection - Completed 16/01/2017
2 star 1.7 2.3
Tools for accessing content
Navigation, Search, A-Z - Completed 05/05/2017
2 star 1.6 2.8
Mobile test
Assess website on a mobile - Completed 20/04/2017
3 star 2.5 2.3
Mobile test
Assess website on a mobile - Completed 20/04/2017
3 star 2.5 2.3
Accessibility stage one test
Access for people with disabilities - completed December 2016
Passed N/A N/A
Accessibility stage two test (2 or 3 is a pass, 0 or 1 is a fail)
Access for people with disabilities
2 2.0 1.7
Stage two testing is only carried out for Better Connected subscribers that have passed stage one

 

Better Connected 2015-16 results

Council result Councils of same type
(avg score or % pass)
All councils
(avg score or % pass)
Better Connected overall (stars 1-4)
Planning and Building Control
Object to a planning application
2 star 1.1 1.9
Rubbish and recycling
Report missed bin
4 star 1.5 2.2
Leisure facilities
Find out about keeping fit
3 star 2.5 2.6
Business
Register a food business
1 star 1.4 1.7
Tools for accessing content
Navigation, Search, A-Z
4 star 1.6 2.9
Mobile test
Usability from mobile device
4 star 2.3 2.6
Accessibility test (2 or 3 is a pass, 0 or 1 is a fail)
Access for people with disabilities
2 1.5 1.6

 

Better Connected 2015 results

Council result Councils of same type
(avg score or % pass)
All councils
(avg score or % pass)
Better Connected overall (stars 1-4)
Rubbish and recycling
Report missed bin
Fail 0% 34%
Leisure facilities
Find out about keeping fit
Pass 100% 27%
Council business
Find out about my councillor
Fail 0% 46%
Council business
Find out how to vote
Fail 0% 50%
Registration services
Find out how to register a death
Fail 0% 68%
Navigation
Navigation
Fail 0% 37%
Search
Search
Pass 100% 72%
A-Z
A-Z
Pass 100% 64%
Tools for accessing content
Overall
Fail 0% 71%
Mobile test
Mobile
Fail 0% 31%
Accessibility test (2 or 3 is a pass, 0 or 1 is a fail)
Accessibility
1 100% 43%

 

Better Connected 2014 results

Council result Councils of same type
(avg score or % pass)
All councils
(avg score or % pass)
Better Connected overall (stars 1-4)
Environmental health
Report fly-tipping
Fail 0% 42%
Rubbish and recycling
Report missed bins
Pass 100% 57%
Registration services
Apply for copy of birth certificate
Pass 100% 89%
Registration services
Register food business
Pass 100% 64%
Council business
Find my councillor
Pass 100% 62%
Navigation
Navigation for top tasks
Fail 0% 33%
Search
Use of search
Pass 100% 72%
A-Z
Use of A to Z list
Pass 100% 60%
Mobile test
Mobile assessment
Pass 100% 31%
Accessibility test (2 or 3 is a pass, 0 or 1 is a fail)
Accessibility
1 100% 48%

 

 

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