Congratulations to 46 councils performing consistently well on Better Connected service tasks in 2016-17 tests
Tue 01 Aug 2017
At the end of each year’s survey cycle, Better Connected focuses applause on those councils that achieve four stars. This year there were 36 of them, 9% of all UK councils. In this post by contrast, we applaud councils that passed (ie achieved 3 or 4 stars) on all their four service task tests. These councils are achieving a good or very good customer experience online across services as diverse as social care, licensing, building control, libraries and highways.